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Social Media Optimisation (SMO) Say What...?

Posted By: Thomas Shaw, 9:58pm Sunday 07 December 2008    Print Article

So you may have heard about Seach Engine Optimisation (SEO) but do you know what Social Media Optimisation (SMO) is?

Wikipedia - http://en.wikipedia.org/wiki/Social_media_optimization

"Social media optimization (SMO) is a set of methods for generating publicity through social media, online communities and community websites. Methods of SMO include adding RSS feeds, adding a "Digg This" button, blogging and incorporating third party community functionalities like Flickr photo slides and galleries or YouTube videos. Social media optimization is related to search engine marketing, but differs in several ways, primarily the focus on driving traffic from sources other than search engines, though improved search ranking is also a benefit of successful SMO.

Social media optimization is in many ways connected as a technique to viral marketing where word of mouth is created not through friends or family but through the use of networking in social bookmarking, video and photo sharing websites. In a similar way the engagement with blogs achieves the same by sharing content through the use of RSS in the blogsphere and special blog search engines such as Technorati."


An example of SMO, would be adding social bookmarking buttons to the job advert page, or as we have done at the bottom of this article. It allows users to add the article to a social bookmarking site. Doing this will make the content available via the bookmarking site for other users - increasing visits to the bookmarked content, thus increasing the spread of your job advert > increasing candidate views.

Blogs, Bookmarking/Tagging, Brand monitoring, Content aggregation, Crowdsourcing/Voting, Discussion boards and forums, Events and meetups, Mashups, Microblogging, Online video, Organization and staffing, Outreach programs, Photosharing, Podcasting, Presentation sharing, Public Relations - social media releases, Ratings and reviews, Social networks: applications, fan pages, groups, and personalities, Sponsorships, Virtual worlds, Widgets, Wikis

There are many different bookmarking sites you can choose to integrate with or simply use services provided by http://www.socialmarker.com/ or http://sharethis.com/
  • SMO allows you to reach and interact with your audience, providing your users a personal touch
  • SMO will give you first-hand information about the experience, needs, sentiments, and feedback from the users
  • It brings you closer to the people who use your website
  • It allows you to build a dynamic community that will create loyal followers for your website and in turn transform these users into clients or candidates
I can't take any credit for these rules below, they were submitted by users from this site http://rohitbhargava.typepad.com/weblog/2006/08/5_rules_of_soci.html

1. Increase your linkability - This is the first and most important priority for websites.  Many sites are "static" - meaning they are rarely updated and used simply for a storefront.  To optimize a site for social media, we need to increase the linkability of the content.  Adding a blog is a great step, however there are many other ways such as creating white papers and thought pieces, or even simply aggregating content that exists elsewhere into a useful format.

2. Make tagging and bookmarking easy - Adding content features like quick buttons to "add to del.icio.us" are one way to make the process of tagging pages easier, but we go beyond this, making sure pages include a list of relevant tags, suggested notes for a link (which come up automatically when you go to tag a site), and making sure to tag our pages first on popular social bookmarking sites (including more than just the homepage).

3. Reward inbound links - Often used as a barometer for success of a blog (as well as a website), inbound links are paramount to rising in search results and overall rankings.  To encourage more of them, we need to make it easy and provide clear rewards.  From using Permalinks to recreating Similarly, listing recent linking blogs on your site provides the reward of visibility for those who link to you

4. Help your content travel - Unlike much of SEO, SMO is not just about making changes to a site.  When you have content that can be portable (such as PDFs, video files and audio files), submitting them to relevant sites will help your content travel further, and ultimately drive links back to your site. 

5. Encourage the mashup - In a world of co-creation, it pays to be more open about letting others use your content (within reason).  YouTube's idea of providing code to cut and paste so you can embed videos from their site has fueled their growth.  Syndicating your content through RSS also makes it easy for others to create mashups that can drive traffic or augment your content.

6. Be a User Resource, even if it doesn’t help you - Add value to users, including outbound links to areas that could help them with their goals and purposes. Deployed corrected, even if you link to competitors you stand to gain as the communities first source of information finding. How will this help SMO? Folks will link to your social site and tag is as helpful or the ‘ultimate’ guide in that space. As this adds up, it will become more and more relevant in search engine results.

7. Reward helpful and valuable users - Often helpful or popular users will be influencers and champions within your social site, devise ways to elevate them buy promoting their works on the homepage, or develop a rating system. Sometimes a quick email or note in private telling them you appreciate them can go a long way. Some folks have done that to me, and for communities I run, I do that as well. Only do if sincere. Perhaps this is not truly SMO, but it will help to keep the most valuable members of a community closer to your site.

8. Participate - Join the conversation. Social Media is a two way street, lets not forget that. By conversing with the community you are creating awareness and prolonging your buzz. You are keeping it going and this often results in a snowball effect. Participating helps your message spread further and faster.

9. Know how to target your audience - If you don't even know your target audience you are in trouble. I would love to have everyone using my product too, but you need to be realistic. There is always going to be a certain audience you can appeal to and others that you can't. So know your appeal and who it is appealing to.

10. Create content - There are certain kinds of content that just naturally spread socially. It does not matter what industry you are in and what boring products you sell, there is always some kind of content that can be created that will work. Whether it is creating widgets, making people laugh, or writing a whitepaper, it can be done. Know what type of content can work for you and create it.

11. Be real - The community does not reward fakers. While social media optimization is becoming very important you can't forget about good old SEO either. Google and Yahoo still drive mass amounts of traffic and you ca not ignore them. It is all about leveraging new mediums and riding these waves. Even though you might be getting dirt on the white glove you still have to take advantage of these powerful channels.

12. Don’t forget your roots, be humble - Sometimes it can be easy to get carried away being a BlogStar or industry talking head. Remember those who helped you along the way, and that respect will help all involved.

13. Don’t be afraid to try new things, stay fresh - Social Media is changing and morphing by the minute, keep up on new tools, products and challenges in your social sphere.

14. Develop a SMO strategy - define your objectives and set goals. Be fully aware of what your desired outcome is as a result of performing these tactics. Reputation, sales, influence, credibility, charity, traffic/page views, etc.

15. Choose your SMO tactics wisely - Be cognizant of what actions will influence the desired outcome with the most impact. Think about what you can do to enable content creation as well as the repurposing of that content for what might possibly be the most productive outcome.

16. Make SMO part of your process and best practices - As with good SEO, SMO tactics should become part of your organization’s best practices. Find ways to incorporate SMO tactics at the “template” level of document creation and as part of information distribution. Minor things like encouraging social bookmarks and rewarding incoming links as a standard practice across the organization can go a long way.

Also, here is a great video from Shifted Pixles http://www.shiftedpixels.com.au




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